Terms of Use (EULA)

Last updated: November 11, 2026

theflock is a place where Christians help each other and meet in real life. These terms keep it a safe and trustworthy place for everyone.

Product: theflock (the app for iPhone and Android, and the website theflock.community)
Provider: SmartReach LLC, 2880 W Oakland Park Blvd, Suite 225C, Oakland Park, FL 33311, USA
Contact: support@theflock.community

By creating an account or using theflock, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use theflock. For the app downloaded from the Apple App Store, Apple's Standard Licensed Application End User License Agreement also applies; section 12 explains how the two fit together.

1. What theflock is

theflock is a private, invite-only community. Members share needs and offers of help, post in channels, organise events, and send each other messages, so that they can meet in person. theflock provides the software and looks after the community, but we are not a party to what members agree among themselves.

2. Your account

• You must be at least 18 years old.
• When you create your account, you tick that you accept these terms and the Privacy Policy, and, in a separate box, that theflock may process your Christian faith (Privacy Policy, section 11). Without both ticks no account is created.
• You need an invitation from a member. Use your real name and a profile photo that shows you, and keep your information true.
• One account per person. Don't share your account or invitation codes with people you don't know.
• Keep your password safe. You are responsible for what happens in your account. Tell us right away if you think someone else uses it.
• When you invite someone, invite only people you actually know, and answer "How do you know this person?" honestly.

3. Community rules

There is no tolerance for objectionable content or abusive users. Content or behaviour that breaks these rules is removed, and the account responsible can be suspended or deleted without warning.

You may not post, send or do anything that is:

• hateful, harassing, threatening, bullying, or that insults people for their background, nationality, gender, church or faith;
• sexual, pornographic or sexually suggestive, or that involves minors in any harmful way;
• violent, or that encourages self-harm, crime or dangerous behaviour;
• illegal, or that offers illegal goods or services (for example drugs or weapons);
• false or misleading, including pretending to be someone else, fake needs, or collecting money under false pretences;
• spam, advertising, chain messages, multi-level marketing, or asking members for money or investments;
• someone else's private information (such as an address, phone number or photo) without their permission;
• content that infringes copyright or other rights.

You also may not misuse the app: no collecting other members' data, no automated access, no attempts to get around blocks, bans, the invitation system or security, and no interfering with the service.

Help in theflock is offered, never demanded. Nobody can require your work, your time or your money.

4. Reporting and blocking

• Report any post, answer, message or member that breaks these rules: open the More menu and choose Report. You can also write to support@theflock.community.
• Block any member from their profile. They can no longer message you, and you get no notifications from them.
• Reports are reviewed personally by theflock's founder, within 24 hours. We remove content that breaks these rules and suspend or delete the accounts responsible. Where someone may be in danger, we may involve the authorities.

5. Your content

You keep all rights to what you post (texts, photos, events, messages). You give us a non-exclusive, worldwide, free license to store, process and show it to the members it is meant for, as far as needed to run theflock. This license ends when you delete the content or your account, except for content others have already answered, which stays as described in our Privacy Policy. Only post content you have the right to share.

We don't check content before it is posted and are not responsible for what members post. We may remove any content that breaks these terms.

6. Meeting and helping in person

theflock exists so that people meet. Everyone here was invited by someone, but we cannot see into anyone's heart and cannot check every member. We do not guarantee who a member is, what they say about themselves, or the quality or safety of any help offered.

• Use good judgement. Meet in public places first, tell someone where you go, and don't hand over money, keys or personal documents to people you don't know well.
• Help between members is a private matter between them. theflock is not an employer, contractor, insurer or agent of anyone who offers or receives help.
• For professional work (such as electrical work, car repairs or childcare), you are responsible for checking that the person is qualified, and for any laws or permits that apply.

7. License

We grant you a personal, non-exclusive, non-transferable, revocable license to use the theflock app on devices you own or control, for its intended purpose and in line with these terms. You may not copy, modify, sell, rent, reverse engineer or redistribute the app, except where the law allows it.

8. Price

The theflock app currently processes no payments. If we introduce a paid membership, the price and conditions are shown to you before you pay anything, and nothing is charged without your agreement.

9. Ending your use

You can stop using theflock at any time and delete your account in the app (Settings → Delete account). We may suspend or end accounts that break these terms or put members at risk. If we end your account, you can ask us at support@theflock.community to explain why.

10. Availability and changes

We work to keep theflock available and your data safe, but we cannot guarantee uninterrupted service. We may change, add or remove features. We may update these terms; if a change is important, we tell you in the app or by e-mail before it takes effect. If you keep using theflock after that, the new terms apply.

11. Liability

theflock is provided "as is" and "as available". To the extent the law allows, we are not liable for indirect or consequential damages, for lost data, or for what members do, say, offer or agree on, online or in person. Nothing in these terms limits liability that cannot be limited by law, for example for intent, gross negligence, or injury to life, body or health.

12. Apple and Google

If you downloaded the app from the Apple App Store:

• These terms are between you and SmartReach LLC, not Apple. We, not Apple, are responsible for the app and its content.
• Apple has no duty to provide maintenance or support for the app.
• If the app fails to meet any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no other warranty obligation regarding the app.
• Apple is not responsible for claims relating to the app, including product liability, legal or regulatory requirements, consumer protection, or intellectual property claims. We are responsible for investigating and handling intellectual property claims.
• You confirm that you are not in a country under a U.S. Government embargo or listed as a terrorist-supporting country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Where these terms and Apple's Standard EULA conflict regarding the app license, Apple's Standard EULA prevails. If you downloaded the app from Google Play, Google Play's terms of service also apply to the download.

13. Law and contact

These terms are governed by the laws of the State of Florida, USA, without prejudice to mandatory consumer protection laws of the country where you live. If one part of these terms is invalid, the rest still applies.

Questions? Write to support@theflock.community, or see our Support page.